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Pedal Assist

If your MATE is not supporting you with power anymore or it is not continuous, is it possible, that the Pedal Assist Sensor and setting checkup is needed.

Troubleshooting Steps:

  • Inspect cable connections by unplugging and replugging them. Look out for any cuts, bends or plug damage (you might need to access the controller box to reach PAS sensor connector)

Check PAS sensor cable and connector

  • Check the display settings that there are any values entered for each PAS level.
  • Perform a  factory reset on display and check PAS level values are not 0%.

  • Check PAS sensor is aligned and not damaged
  • Unplug and reconnect the throttle.
  • Unplug and reconnect the brake light.

  • Check the error 25 brake sensor adjustment process. The motor cut off might be triggered without giving an error 25 on the display.
    • Perform brake sensor adjustment
    • Unplug and reconnect each brake sensor cable one at a time.
    • Unplug and reconnect the brake light.
    • Unplug and reconnect the throttle.

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