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Frame lock

Frame folding mechanism (folding handle, hinge, latch) can be loose, not locking properly or at all, hard to lock or broken.

Troubleshooting Steps:

  • Loose mechanism or not locking properly
    • Tighten the silver bolt little by little until you reach the desired effect.
    • Screw in the small pin from the underside.
    • Repeat if required.

Adjust with 3mm hex key

  • Hard to lock
    • Unscrew the small pin from the underside a little bit.
    • Untighten the silver bolt a little bit.
    • Repeat if required.
  • Broken / Not working completely
    • please send through video evidence to our Customer Support Team

Check if secure, repeat if needed

Support from Mate

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