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MATE Support

Charging your MATE bike

IMPORTANT tips and advice to be aware of to ensure the proper use of your battery and charger.

Do not charge the battery with any chargers other than the one supplied with your MATE bike. Failure to do so may result in battery damage and will void the battery warranty. Follow all instructions provided with the charger supplied with your MATE bike. Failure to do so could result in damage to your battery or could create a fire hazard that could cause serious injuries.

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Do you have a specific question or need 1 to 1 support from some at the MATE team? Do not hesitate to write us.

Looking for more help?

Check our How-to videos for installing or replacing your new Parts & Accessories

HOW-TO VIDEOS

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