ORDER TRACKING
STEP 1
PLACE ORDER
Once your order is placed our team will start processing the order and you will notified at each stage of the order process.
STEP 2
ASSEMBLY
If there's Assembly selected at checkout then our trained technicians will start assembling your bike. If there's no assembly then your order will be shipped out and you will be notified.
STEP 3
ORDER TRACKING
We use well known couriers who know how to look after your items. Keep a lookout for a tracking code. For local deliveries we may use our bespoke MATE Bike Van, for which you will be notified.
Get answers to all your questions you might have.
We will answer any questions you may have about our online sales right here.
Monday to Friday from 9am to 5pm
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CONTACT INFORMATION
Unit 7, Common Wealth Buildings
Woolwich Church Street
London SE18 5NS
Do you have questions about how we can help you? Send us an email and we’ll get in touch shortly.